Royal Mail, Cheltenham

5 Reviews
Royal Mail
Swindon Road, Cheltenham Delivery Office
GL50 4BB Cheltenham
Gloucestershire England
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Collins Marsha Lynda

, 10 March 2018

I am reading all the reviews, on doing so I think I would be wasting my time phoning Swindon Road Post Offie, so I have no choice to put my complaint on here and hope they read it. I for some reason am not getting any post from Cheltenham to LU3 2HT, the problem is at Cheltenhams Post Office, as I get all the other post sent to me from around the country. And as you can imagine I really get upset as I am not getting , my xmas cards, birthday cards,and Mothers day cards, let alone all the other mail sent to me from Cheltenham. So I am stuck on here trying to find out why, as you cannot get through to said post office. One very , angry, frustrated MUM. By the way I have to give a star rating or I cannot submit my review, you dont deserve any, only minus stars.................................................

, more than 6 months ago

Tried to contact royal mail with complaint. Rang number at top of page, hen given another number. When I got through to that one I was told to ring yet another number. Ridiculous. I received a letter yesterday which was to be signed for. It was put through my porch door where anyone could have picked it up. It contained very important documents which could have gone missing. I look forward to your reply. Mrs M Berry

, more than 6 months ago

I called the number given on the letter they sent to me, was told the person I needed to speak to worked elsewhere! Called main number, despite pressing right options and told to hold I was continually put on a loop with the same message!! Absolutely rubbish and a waste of my time.

, more than 6 months ago

you phone the number given to you and you cant speak to anybody they need to sort that out HOW C*** A SERVICE IT IS

, more than 6 months ago

I am reporting on the poor state of a pillar box sited on the corner of St, Stephen's road and Hatherley Court Road, Cheltenham. It appears not to have been painted for at least 10 years. The paint is flaking and in parts covered in mould. There are weeds growing around the base. Who is responsible for the maintenance? Please don't tell me Romec,or the Properties and Development Office,or Cheltenham Deliveries Office,or the Engineering Action Team,since I have already been sent through all their phone numbers with no satisfactory results! I want to find a human with a paintbrush!! I am a member of the Public Realm Committee of Cheltenham Civic Society and we are currently trying to improve and bring attention to the numerous 'grot spots which do not reflect well on an otherwise attractive Regency town. I look forward to receiving a reply please. Diana Brown e-mail: diana@rbrown70.fsnet.co.uk Tel: 01242 239179
Comment

by more than 6 months ago

Yes, unfortunately this is the case with ALL of Cheltenham's post boxes, in my experience. It's more that a paint brush that's required: they need proper preparation to remove the decades of encrustation and poorly applied paint, followed by application of a proper paint system (primer, undercoat, topcoat, etc.)

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